Will it make up prices or give bad advice?
No — and we don’t leave that to chance. Answers come from what you approve: your public pages plus facts you give us in the interview. If a visitor asks something outside that knowledge, the bot says it doesn’t know and offers a human callback instead of guessing. We never invent dollar amounts you didn’t sign off on.
Can it connect to my calendar or booking tool?
On Growth, yes where your tool supports it — we wire booking requests into the system you already use, or capture structured requests for your team to confirm. Starter captures the request cleanly (who, what, when, phone/email) and emails you so nothing sits unread until morning.
What if someone needs a real person right now?
On Growth, yes — human takeover hands the conversation to you (or a designated number/email) when the visitor asks for a person, or when the topic is too sensitive for automation (emergencies, medical triage, angry customers). On Starter, the desk captures a callback request and emails you so a real person can follow up — you’re never locked out of your own leads.
Do I get a free bot on my website before I buy?
No. The industry scenes above are scripted examples on TwoShot’s site — not a live chatbot you chat with. On every plan, Shaun builds a private client-portal demo with login credentials on a TwoShot-hosted portal so you can approve the desk before go-live. Website install (one line of code) happens only after that approval — never pasted onto your live site for free.
What is the Client Portal?
Your login hub for Demo Intake, private demos, plan selection, change requests, and go-live approval. Create a portal account to start the demo flow — TwoShot hosts the private demo until you approve install on your live site.